Estimate the volume
We review the approximate number of calls and when they arrive.
Pricing
Pricing should match the phone traffic. Not punish the small shop.
Trovi pricing is based on expected call volume and the service level the business needs. A business getting ten calls a week should not be priced like one handling hundreds.
How we size a planno dollar guesswork
lower volumehigher volume
Monthly call volumeHow much demand the line handles.
Call workflowAnswering only vs. bookings, texts, transfers and other actions.
CoverageOverflow, after-hours or broader call handling.
Integration needsWhat the workflow must connect to or hand off into.
Why we price this way
One flat price for every business is easy to explain and usually unfair.
Phone demand varies dramatically by business type, location, season and operating model. The quote should reflect the load and the workflow you are actually asking Trovi to handle.
Define the work
Answering, booking, rescheduling, texting, transferring and other actions change the implementation.
Recommend the tier
We match the service level to the operation instead of forcing every business into the same package.
No surprise claim: exact pricing is not published here yet. We would rather quote against the real call volume and workflow than put a number on the page that does not fit the business.
Tell us roughly how many calls you get.
That is enough to start the conversation about the right level of coverage.